Returns & Refunds

Driftspire Goods LLC values ​​the customer’s shopping experience. If you are not satisfied with the fishing rod or related products you received, you can apply for a return according to the following policy.

1. Return Period

Customers can contact us to apply for a return within 30 days of receiving the product.

Return requests after 30 days may not be accepted unless otherwise stipulated by applicable law.

When applying for a return, please provide the order number, product name, and reason for return so that we can confirm the relevant return information.

2. Return Conditions

To ensure that returns can be processed smoothly, returned products should be kept in their original condition as much as possible:

The product should not have been visibly used or actually fished;
The fishing rod and its accessories should be intact;
The product should not have any man-made damage, obvious scratches, or other signs of use;
If there is any original packaging, protective sleeve, or other accompanying items, please return them as well.

We recommend that customers check the product condition and specifications upon receipt of the fishing rod before deciding whether to use it. Products that have been used or damaged due to improper use may not be eligible for return.

3. Return Request

Please contact us via email before sending the item back, providing your order number and the reason for the return.

Once we confirm your return request, we will provide you with the relevant return arrangements. Packages sent back without confirmation may affect return processing.

4. Return Address

Return Address

131 Lanier Rd Seagoville, TX 75159

Please do not send the item to any other address without receiving return confirmation, as this may prevent proper package processing.

5. Return Shipping Costs

If the return is due to product quality issues, discrepancies between the received item and the order, or damage during shipping, we will assist with processing the relevant return costs based on the specific circumstances.

If the return is due to personal reasons, such as a change of purchase intention, unsuitable specifications, or other non-quality-related reasons, the return shipping costs are usually borne by the customer.

6. Shipping Damage

If you receive the fishing rod and find the packaging visibly damaged or the item damaged during shipping, please contact us as soon as possible, providing your order number, photos of the item, and photos of the outer packaging.

We will verify the situation based on the actual circumstances and assist you in resolving any related issues.

7. Refund Processing

Upon receiving the returned goods, we will check the condition of the goods and whether the return complies with this policy.

If the goods meet the refund conditions, we will process the refund after confirming the return. Refunds are usually returned to the original payment method.

Refund processing time is typically 3–5 business days.

Actual arrival time may be affected by the processing speed of banks, payment institutions, or other financial service providers.